All products that are new and unmarked with the retail packaging never opened may be returned to Creme Simon Singapore within 7 days of receiving the goods. Please feel free to contact us at [email protected] indicating reason for return. We regret that we are unable to refund your original or subsequent shipping charges, if applicable, unless the return was a result of our error.

Please allow two weeks for your return to be processed if sent by mail. Your financial institution may take longer to reflect the transaction.