All products that are new and unmarked with the retail packaging never opened may be returned to Creme Simon Singapore within 7 days of receiving the goods. Please feel free to contact us at indicating reason for return. We regret that we are unable to refund your original or subsequent shipping charges, if applicable, unless the return was a result of our error.

Please allow two weeks for your return to be processed if sent by mail. Your financial institution may take longer to reflect the transaction.